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  The Employee Guide:  TOOLS
Throughout this guide we describe two approaches to implementing the FFWO:

     The first (“Compliant Approach”) explains the minimum needed to request a schedule change
     The second (“Collaborative Approach”) meets the FFWO minimum and strengthens outcomes

All covered employers must implement FFWO. On a voluntary basis, they can choose the more inclusive and mutually beneficial approach outlined in the second track.



The FFWO requires that several communications be in writing. Only one template or form is provided, and it is both optional and minimal.

     What parts of the process must be in writing?

         ► Employee schedule request
                Change being requested
                Date and duration of request
                Caregiving reason

Manager approval or denial
                If denied, business reason must be indicated

Employee can appeal a denial and the process is repeated

The city provides the following sample request form that can be downloaded below.


The collaborative approach asks the employee to consider the business in any proposal. This means looking for advantages to the business as well as to the employee – and addressing the negative impacts on the organization that might lead a manager to say no.

The sample FlexWise™ form below can be downloaded and used if the employer chooses.

Flex Request Resources

The pioneering SF nonprofit New Ways to Work began introducing flexibility into organizations four decades ago.

Today New Ways sponsors Collaboration@Work, a project supporting superior implementation of the new “Right to Request” ordinance.

It collaborates with employers, government and employees to build a more flexible San Francisco.

SF-FFWO Website
The City’s Office of Labor Standards Enforcement enforces the new law. This official site hosts the law, forms and official information.

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